Absolutely.

Going through a few backlink reports on a few domains and lo and behold Voip Telephony comes up with a Google PR5

Some sites barely make it to a PR4.

Niche content, links and more

Nice work!

The Vancouver Massive Technology event was absolutely great!

... yes I could go on about how great it was, but really need to catch up on the new networking contacts from the event. It's all about networking!

A definite must for anyone working with referrals in the industry.

Many exhibitors from search engine optimization companies to communication companies in the Voip space. Aggressive this unified communication field. SIP trunking, PBS hardware, DID numbers, etc.

The organizers from Massive were awesome, making sure our booth was in place and taking care of all our needs - nice work!

Although I haven't seen a post on their blog ... yet, I'm sure they're still clearing up from the event and after-party!

Coming to a town near you

Toronto Massive: http://www.massivetechshow.com/tor08/index.asp

Del.icio.us : massive, vancouver

Today I seriously started my *new* voip provider search

I've had enough of not being able to get inbound calls for weeks and being disconnected during calls from my current provider. At one time, the service was better. (No names please)

Some people claim that the quality of calls has gotten better ...
"Why wouldn't it, when there is no-one using the network!!!" was the comment I heard one time.

3 companies came up on my radar.

My prime objectives being able to call forward, conference call and have reliable voice-mail.

It was interesting to find some companies offering with some really *cool* online account management features. On this point alone I almost signed up.

Why voip?

It's pretty sweet knowing your call is being routed many different ways on the Internet to get to your calling destination.

It's about new technology and being able to say "Yeah I was there when it was in it's infancy!"

Technology aside, cost wise, it just makes sense.

Why pay for extras like voicemail, caller ID, call forwarding and more when in most cases it's all included.

The search begins

Let's do it the traditional way and weed through the hype and in-coherency of web site navigation, I've got some serious questions here:

- Can you port a number over?
- How about additional virtual numbers in other cities?
- Can I get a toll-free number because business is booming?
- What are the start-up costs & am I locked in a contract?

To answer these questions I pick up the phone and start calling

Company A:
Ring ring, push button 1, push button 2, wait, push button 1 again, placed on hold ...
You made me push all these buttons to be placed on hold?
Why not just tell me you're busy right up-front and call me back?
Click

Company B:
Sorry I don't understand you ingleesh

Company C:
You advertise VoIP in your ads but you don't provide voip service, hehehe, you only install voip equipment I've never heard of and I still need to find a voip provider?
Can you at least recommend someone you have set up service with recently?
Click

Company D wins because I was able talk to someone who was able to answer all my questions within 5 minutes of the call. "Yes we can do this, no we can not offer that". Services were outlined, prices were quoted and technical knowledge was there.

Best of all, there was no real push to sign up and grab my Corona-Cash.

Did I sign up?

Not quite yet, waiting on a few options, but you sure can guess who I remembered and talked about today and who more likely will get my business and future referrals.


Answering incoming calls is important for any business.

It's funny how some companies wonder why their sales are not increasing when there's no one really there to answer the calls coming in.

Coddle your leads, they'll bring you more if you treat them right

Busy on various fronts as usual.

Visited with a Web Design Company in Toronto a week back to discuss various web development projects.

Also interesting was a company specializing in small business solutions for making phone calls over the internet. These Toronto IP-PBX professionals specialize in solutions for businesses requiring phone systems for 2-20 users. Could be the Linksys SPA-9000 solutions or customer built Asterisk solutions.

A new VoIP Supply company is also offering custom solutions for small business where they determine your voice requirements, analyze your network and determine your monthly long distance budget for making phone calls over the Internet.

In addition, the VoIP Directory is back online to receive additions to the index for anything voice over IP related.